ZagaTech — Dispatch Runbook
Version: 2025-08-24

Contents:
- runbook.md — operating procedures
- playbooks/*.md — common scenarios
- templates/*.csv — alerts, escalation, and on-call templates
- templates/communication_templates.txt — message templates

Usage:
1) Import CSVs into your tool or spreadsheet.
2) Customize phone numbers, hours, and SLAs.
3) Review playbooks with your team; run tabletop drills monthly.

© 2025 ZagaTech. All rights reserved.
